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Heat pumps

Give your heat pump the right system to work with.

A heat pump changes more than the equipment outside. The design needs to bring together the home's heating demand, radiators, hot water, controls and available space.

HeatMason designs and leads heat-pump projects with a long-standing MCS-certified installation partner. Amir personally assesses the home and explains the proposed system, so you can judge the practical changes as well as the potential benefits.

Illustrative outdoor heat-pump unit beside a house
The HeatMason approachStart with the building.
Design the system.
Amir leads the survey, system design, installation oversight and handover.

Illustrative imagery. Images do not show completed HeatMason projects.

Consider the complete installation

Our heat-pump work covers the design and coordination of the heating system around the home. That includes the equipment needed indoors, the outdoor unit's position and how the finished installation will be controlled.

  • Assessment of room-by-room heating needs and existing radiators.
  • Heating, hot-water and control design.
  • Outdoor-unit siting, access and noise considerations.
  • Installation oversight, commissioning and customer handover.

Find out what your home would need

Amir assesses heat loss, the temperatures required to heat each room, accessible pipework and hot-water demand. Some homes need radiator or pipework changes; others may need less alteration. Space for the proposed hot-water arrangement also matters. These questions belong in the survey, before equipment is selected.

For a period home, the building's age is only part of the picture. Its construction, later alterations, insulation, room use and practical constraints need to be considered together.

Make space and sound part of the design

An outdoor unit needs a suitable position for airflow, maintenance and pipe routes. Windows, neighbouring homes, outdoor spaces and visual impact all affect the choice. Planning and any property-specific consents need checking for the actual proposal, particularly where a listed building or conservation constraints are involved.

Compare the likely performance and full cost

Lower-temperature heating and careful commissioning are central design considerations. Running costs will also depend on the home, electricity tariff, system settings and use. We consider these alongside installation work and practical disruption. A fixed saving or payback period would need evidence specific to the proposal.

If grant support may be relevant, eligibility and the responsible installer must be established for your project. The proposal needs to make the contracting and installation arrangements clear before you proceed.

Start with an informed assessment

Send an outline of your home, present heating and reasons for considering a heat pump. Amir reviews the enquiry and proposes the appropriate paid survey, with scope and fee agreed before booking. The findings inform a written installation proposal.

Amir designs and specifies the system, attends and oversees installation, then completes commissioning and handover. You will be taken through how to use the agreed controls and heating arrangement.

A little more clarity

Questions worth asking.

Will every radiator need replacing?

That cannot be decided from the house type alone. Each radiator is assessed against the room's heat loss and proposed operating temperature to establish the changes needed.

Does a heat pump need a hot-water cylinder?

The hot-water arrangement needs to be designed as part of the project. If stored hot water is proposed, the survey considers its capacity, location and installation requirements.

Will a heat pump cost less to run?

It may, but that depends on the system's performance, the energy tariffs being compared and the home's demand. We do not treat a lower bill as an automatic outcome.

Is HeatMason itself MCS certified?

The MCS installer certification for our heat-pump delivery arrangement is held by our installation partner, rather than HeatMason. HeatMason designs and leads the project. Your proposal must identify the responsible installer and explain the contracting and delivery arrangements.

The next useful question

Keep exploring.

Find out what a heat pump would involve

Tell us about your home, current heating and the indoor and outdoor space available. Amir will assess the right starting point.

Discuss a heat-pump project